Privacy policy

Last updated: February 19, 2026

Jorgens Kennel Global operates this website and related services to provide a secure and reliable shopping experience.

All North American operations, including order processing, customer support, logistics coordination, and distribution activities, are conducted by our official U.S. operations and distribution partner:

Osterwitz LLC
1555 N Sierra St, Apt 127
Reno, NV 89503
United States
+1 (775) 203-2736

This operational structure ensures consistent service standards, inventory-based supply, and secure transaction processing for customers located in the United States.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following information when necessary to operate our business:

  • Name and contact details

  • Billing and shipping address

  • Payment confirmation details

  • Order history and transaction records

  • Account information (if created)

  • Customer support communications

  • Device, browser, IP address, and basic usage data

How We Use Personal Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Manage accounts and transactions

  • Improve our website and services

  • Maintain platform security and prevent unauthorized activity

  • Comply with applicable legal and regulatory requirements

We do not sell personal information.

Operational Data Processing

For customers located in the United States, relevant personal information is processed by Osterwitz LLC solely for:

  • order handling

  • customer communication

  • logistics and delivery coordination

  • service operations

This processing is performed in accordance with applicable data protection laws and only for the purpose of providing the services.

Sharing of Information

We may share limited information with trusted service providers that support our business operations, including:

  • Shopify (store infrastructure)

  • Payment processing providers

  • Shipping and logistics partners

  • IT and security providers

These parties process personal data only as required to perform their services.

International Data Transfers

Your personal information may be processed in countries other than your country of residence in order to fulfill orders and operate our business.

Where required, appropriate safeguards are applied.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Object to certain processing

  • Request a copy of your data

To exercise your rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Security

We use appropriate technical and organizational measures to protect your personal information and ensure secure transactions.

Children

Our services are not directed to individuals under the legal age in their jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

Contact

Jorgens Kennel Global
c/o Osterwitz LLC
1555 N Sierra St, Apt 127
Reno, NV 89503
United States

📞 +1 (775) 203-2736
📧 info@osterwitz.com

For data protection purposes, Jorgens Kennel Global is the data controller of your personal information. Jorgens Kennel Global operates as the brand name, while Osterwitz LLC is the legal operating entity for U.S. operations.