Contact
Contact
We’re here to help.
For product questions, order support, business inquiries, or general information, feel free to reach out to our team.
We aim to respond to all messages within 24 hours (Monday – Friday).
📧 Customer Support
Email:
info@osterwitz.com
🕒 Support Hours
Monday – Friday
09:00 – 17:00 (PST)
📍 Business & Legal Information
Legal Operator:
Osterwitz LLC
Registered Address:
1555 N Sierra St, Apt 127
Reno, NV 89503
United States
This website is operated under an authorized U.S. distribution and fulfillment structure.
Orders, returns, and customer support are managed through our U.S. operations to ensure consistent service quality.
📦 Order & Return Inquiries
For questions about:
Order status
Shipping & delivery
Returns & refunds
Product usage
please include your order number in your email.
🤝 Business & Partnership
For wholesale, distribution, or collaboration:
💬 Before Contacting Us
You may find your answer faster in:
Shipping Policy
Refund Policy
Terms Of Service
Secure payments • Global shipping • U.S.-operated distribution • Verified business structure